Privacy Policy
This Policy explains how My Happy Hounds treats data that is collected in the provision of our service and how we comply with the relevant privacy regulations such as the UK GDPR.
We only collect data which is required to provide the service. We don’t manipulate it, sell it or otherwise use it for anything other than dealing with you directly. We are committed to handling all personal data received in accordance with the UK GDPR.
What information do we collect?
We collect information when you voluntarily complete web forms, customer surveys and provide feedback. Website usage information may be collected using cookies.
We use the information collected from the website or through other correspondence methods during setup of your account to personalize our services to your business, based on the information you provide. We will use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with other companies.
You have a right at any time to stop us from contacting you for marketing purposes.
If you are already subscribed to us for marketing purposes and wish to no longer be contacted, please email us using the contact details on the bottom of this policy.
Lawful basis for processing
When we use your personal information, we are required to have a lawful basis for doing so. There are various lawful bases which enable us to process, depending on what personal information we process and why.
The lawful bases we may rely on include:
Transfers of your information out of the UK and EEA
We do not transfer your personal data outside of the UK/EEA.
Access to your information and deletion
You have the right to request a copy of the information we hold about you and, on your behalf, and to request such information be deleted. If you would like a copy of some or all your personal information or would like a deletion, please email, or write to us using the details on the contact form on this website.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate using the details on the contact form on this website or by emailing us at woof@myhappyhounds.uk. We will promptly correct any information found to be incorrect. Any Data requests will be completed within 1 calendar month.
How long do we keep your information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and the applicable legal requirements.
Changes to this website privacy policy
This website privacy policy was published in 2023 and last updated June 2024
We may change this website privacy policy from time to time. When we do, we will inform you via our websites.
How to contact us
Please email us at woof@myhappyhounds.uk
